When warranty is offered on a product, the warranty period and details are displayed on the product page.

Product warranty will apply to the products which have Brand or Seller Warranty policy. To claim the warranty please communicate with the Brand/Seller. Brand/Seller will provide necessary services within the warranty period as per their policy and guideline. If any brand unable to give warranty service for changing policy issue then Ayshamart will take responsibility for any kind of after-sales services for official product.

Customers purchasing unofficial mobile devices are entitled to a 1-year service warranty from the date of purchase. During this period, any service-related issues (excluding parts replacement) will be repaired free of charge. However, if the device encounters any permanent hardware or software malfunction or becomes completely non-functional, and the issue cannot be resolved through service only, the customer will be responsible for any additional repair or replacement costs. This warranty strictly covers service support only and does not include parts or component replacement under any circumstances.

A smartphone has become an essential part of daily life. Therefore, waiting for specific occasions or promotional campaigns to purchase one may not always be practical. With this in mind, Ayshamart offers attractive deals 365 days a year. This ensures that our valued customers can purchase smartphones at a discounted price or below market value whenever the need arises.

However, in reality, most smartphone brands launch special offers or campaigns during specific times of the year. To take advantage of these campaigns, IMEI activation is often required — which may occur even before the product is sold. In this regard, Ayshamart remains committed to its promise: we guarantee a full 1-year official warranty starting from the date of sale, even if the activation date precedes the sale.

In short, Ayshamart is dedicated to protecting our customers’ rights and benefits, regardless of activation-based campaign scenarios.